Terms and Privacy Policy
Effective Date: 31 October 2026
Brand Name: Pre Buy Check
Legal Entity: Al Tamayoz Al Sharee Services LLC
Country of Operation: United Arab Emirates
Terms & Conditions
1. Introduction and Acceptance
These Terms & Conditions govern the vehicle inspection services provided by Pre Buy Check, operated by Al Tamayoz Al Sharee Services LLC ("Company", "we", "our" or "us").
By booking or using our services, the customer ("Buyer", "you" or "your") agrees to these Terms & Conditions. Customers must be at least 18 years old or have the involvement of a legally authorized representative.
Please read these terms before confirming your booking.
2. Definitions
Buyer: The individual or entity requesting a vehicle inspection.
Seller: The individual or entity providing the vehicle for inspection.
Inspector: An authorized professional assigned by Pre Buy Check.
Services: Vehicle inspection services offered under the packages published on our website.
Order: A confirmed request for an inspection.
Inspection Report: The findings and observations documented by our Inspector following the inspection.
3. Booking and Order Confirmation
3.1. Customers may request an inspection through our website or authorised communication channels.
3.2. A booking will be considered confirmed once the required information and payment have been received and Pre Buy Check has issued a confirmation.
3.3. Pre Buy Check reserves the right to decline a booking where the requested service cannot reasonably be provided, the information supplied is inaccurate, or operational or regulatory circumstances prevent the inspection.
3.4. A booking reference may be issued and should be quoted in all communication relating to the service.
4. Service Area
Pre Buy Check currently provides vehicle inspection services exclusively within the United Arab Emirates (UAE).
Service availability is subject to the inspection location, accessibility, operational arrangements and availability of inspectors.
5. Nature and Scope of Services
5.1. Pre Buy Check provides independent vehicle inspection services based on the inspection package selected by the customer.
5.2. Inspections may cover relevant vehicle areas, including exterior and body condition, interior components, mechanical systems, electronic functions, diagnostic checks and other items included in the selected package.
5.3. Inspections are generally visual and non-invasive. Dismantling, removal of vehicle components, specialist laboratory testing or other advanced assessments are not included unless specifically agreed.
5.4. The inspection report reflects the vehicle's observable condition at the time of assessment.
5.5. Pre Buy Check does not guarantee the future performance, complete mechanical condition, safety or reliability of any inspected vehicle.
5.6. The inspection report is not a substitute for official RTA vehicle testing, registration inspections, regulatory approvals or any other mandatory government examination.
5.7. Pre Buy Check does not verify the Seller's legal ownership, authority to sell, outstanding financial liabilities or the authenticity of documents unless a specific verification service is separately agreed.
6. Customer Responsibilities
The Buyer is responsible for:
Providing accurate vehicle details, location and Seller contact information.
Arranging the Seller's permission and cooperation for the inspection.
Ensuring that the vehicle is available at the agreed location and time.
Ensuring reasonable and safe access to the vehicle.
Providing any necessary information or authorizations required for the inspection.
The Buyer should ensure that the vehicle is reasonably clean, accessible and in a suitable condition for the agreed inspection.
7. Seller Access and Inspection Conditions
7.1. Pre Buy Check operates on the understanding that the Buyer has arranged the necessary access and permission with the Seller.
7.2. If the Seller refuses to provide the vehicle, denies access or prevents the Inspector from carrying out the agreed inspection, Pre Buy Check reserves the right to discontinue the inspection.
7.3. In such circumstances, the Inspector may document the access restriction and any observations reasonably possible.
7.4. The booking will be treated as a completed service attempt, with the inspection limited by the Seller's refusal or restriction. The service fee paid will not be refunded, subject to applicable UAE law.
7.5. The Buyer acknowledges that securing the Seller's cooperation and vehicle availability is their responsibility.
8. Inspection Conduct and Professional Standards
8.1. Pre Buy Check expects professional and respectful conduct from all parties during the inspection.
8.2. No person may attempt to influence, interfere with, intimidate or manipulate the Inspector or the inspection findings.
8.3. Pre Buy Check may suspend or discontinue an inspection if the Inspector encounters harassment, unsafe conditions, interference or circumstances that compromise the independence of the assessment.
8.4. Any findings recorded by the Inspector must remain independent and based on the observations made during the inspection.
9. Inspection Report and Limitations
9.1. The Inspection Report represents the Inspector's findings at the time of assessment.
9.2. Certain defects may not be identified where they are hidden, intermittent, inaccessible, concealed or outside the agreed inspection scope.
9.3. Pre Buy Check does not guarantee that all existing or potential vehicle defects will be identified.
9.4. The report is intended to support the Buyer's purchasing decision and should not be treated as a warranty, guarantee or certification of the vehicle.
9.5. Where necessary, Pre Buy Check may recommend further specialist evaluation to establish the extent of a potential issue.
9.6. The final purchasing decision remains entirely with the Buyer.
10. Cancellation, Rescheduling and Refunds
10.1. Customers wishing to cancel or reschedule a confirmed booking should contact Pre Buy Check as early as possible 3 hours before the scheduled inspection.
10.2. Cancellation and refund requests will be assessed in accordance with the applicable booking conditions and UAE consumer-protection requirements.
10.3. Where the Seller refuses to provide the vehicle or prevents the Inspector from conducting the inspection, the provisions of Section 7 will apply.
10.4. If Pre Buy Check is unable to provide the agreed service due to its own operational circumstances, the customer will be offered an appropriate rescheduling or refund arrangement, as applicable under UAE law.
10.5. Where an inspection is discontinued due to unsafe conditions, force majeure or circumstances beyond reasonable control, Pre Buy Check will communicate the available arrangements to the customer in accordance with applicable law.
11. Service Changes and Delays
Pre Buy Check reserves the right to make reasonable adjustments to its inspection procedures, service arrangements or operational processes where necessary to comply with applicable laws, regulations or professional standards.
Where a confirmed booking is materially affected, the customer will be notified, and appropriate arrangements will be discussed.
Delays caused by traffic, weather, access restrictions or other circumstances beyond reasonable control will be communicated as soon as reasonably practicable.
12. Pricing and Payment
12.1. Service prices will be displayed on the official Pre Buy Check website or communicated through authorised channels.
12.2. Prices will be subject to applicable VAT and other statutory charges.
12.3. Full advance payment may be required before an inspection is scheduled or commenced.
12.4. Accepted payment methods will be communicated during the booking process.
12.5. Any pricing error identified before booking acceptance will be communicated to the customer for confirmation.
12.6. Pre Buy Check does not store complete credit or debit card details. Payment processing may be handled by authorised third-party payment service providers under their applicable security and privacy arrangements.
13. Limitation of Liability
13.1. Pre Buy Check provides inspection findings based on the vehicle's observable condition and the agreed inspection scope.
13.2. Pre Buy Check shall not be responsible for defects that could not reasonably be identified within the agreed inspection procedures, including concealed or intermittent faults.
13.3. Pre Buy Check is not responsible for subsequent vehicle breakdowns, deterioration, repairs, seller representations or changes in vehicle condition occurring after the inspection.
13.4. Any liability arising from the provision of services will be assessed in accordance with applicable UAE law. Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limited.
14. Third-Party Services
Where customers use third-party services, including vehicle history providers, repair workshops, insurance companies, warranty providers or vehicle testing centers, those services remain subject to the relevant third party's terms and conditions.
Pre Buy Check is not responsible for the independent acts, decisions or services of such third parties, except where liability arises under applicable law.
15. Force Majeure
Pre Buy Check shall not be held responsible for delays or interruptions caused by circumstances beyond its reasonable control, including extreme weather, natural disasters, government restrictions, civil disturbances, strikes, road closures or major service interruptions.
Where such circumstances affect a confirmed booking, Pre Buy Check will make reasonable efforts to notify the customer and arrange an appropriate alternative.
16. Intellectual Property and Report Usage
All Pre Buy Check branding, website content, inspection formats, report designs and proprietary materials remain the property of the Company or their respective rights holders.
Inspection reports are prepared for the customer who booked the service. They may not be altered, misrepresented or commercially reproduced without prior written permission, except where permitted by law.
17. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.
Any dispute arising from the services should first be addressed through good-faith discussions between Pre Buy Check and the customer.
If an amicable resolution cannot be reached, the matter may be referred to the competent UAE courts in accordance with applicable jurisdictional rules.
18. General Provisions
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Pre Buy Check may update these Terms & Conditions when necessary. The latest published version will apply to future bookings, subject to applicable law and any rights arising under an existing booking.
These Terms & Conditions constitute the agreement between Pre Buy Check and the customer concerning the provision of the agreed inspection services.
Privacy Policy
19. Our Commitment to Privacy
Pre Buy Check respects the privacy of its customers and is committed to protecting personal information in accordance with applicable UAE data-protection laws.
This Privacy Policy explains how we collect, use, store and protect personal information when customers visit our website or use our services.
20. Information We Collect
Depending on the services requested, we may collect:
Customer name, telephone number and email address.
Vehicle details, registration information and chassis/VIN number.
Seller contact details and inspection location.
Booking, payment and transaction information.
Inspection photographs, videos and reports.
Website usage information and technical data where applicable.
21. How We Use Your Information
Personal information may be used to:
Process and manage inspection bookings.
Coordinate with customers and Sellers regarding vehicle access.
Conduct inspections and prepare reports.
Process payments and maintain financial records.
Respond to customer enquiries and complaints.
Improve our services and website functionality.
Meet applicable legal, regulatory and business obligations.
22. Sharing of Information
Pre Buy Check does not sell or commercially trade customers' personal information.
Information may be shared only where reasonably necessary with authorised inspectors, payment service providers, technology service providers or relevant authorities where required by law.
We take reasonable steps to ensure that third parties handling personal information maintain appropriate confidentiality and security.
23. Data Protection and Security
Pre Buy Check applies reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
While we take appropriate precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
24. Data Retention
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, maintain relevant business records and comply with applicable legal and regulatory requirements.
25. Cookies and Website Usage
Our website may use cookies and similar technologies to improve browsing experience, understand website usage and support website functionality.
Customers may manage cookie preferences through their browser settings, although certain website features may be affected.
26. Customer Privacy Rights
Subject to applicable UAE law, customers may request access to, correction of or deletion of their personal information, or raise concerns regarding its use.
Requests may be submitted through the official Pre Buy Check contact channels. We will assess and respond to such requests in accordance with applicable legal requirements.
27. Third-Party Websites
Our website may contain links to external websites or services. Pre Buy Check is not responsible for the privacy practices, content or security arrangements of external websites.
Customers are encouraged to review the relevant third-party privacy policies when using those services.
28. Updates to This Privacy Policy
Pre Buy Check may update this Privacy Policy from time to time to reflect changes in business operations, technology or applicable legal requirements.
The latest version will be published on our official website with its effective date.
Contact Information
For questions, service enquiries, privacy requests or complaints, customers may contact:
Pre Buy Check
Operated by: Al Tamayoz Al Sharee Services LLC
Country: United Arab EmiratesWebsite: prebuycheck.com
Email: [email protected]
Telephone: 054 299 3398